The Waiting Game

The Waiting Game, Insurance Growth Series Episode 3 cover with Marcus checking his phone

Marcus promises Renee her options by Friday, Tom chases his own claim and a competitor says hi. Episode 3 of the Insurance Growth Series shows why insurance client communication is about the silence, not the work.

The Renewal Nobody Followed Up On

Insurance agent alone at his desk at night, cover of The Renewal Nobody Followed Up On

Insurance Growth Series, Episode 2. After losing Ellen, Marcus finally checks his renewals and finds a client question that sat unanswered for eleven days.

Why Insurance Producers Shouldn’t Be Doing Administrative Work

Insurance producer overwhelmed by administrative work

DC HELPERS ORIGINAL · INSURANCE GROWTH SERIES · SEASON 1, EPISODE 1 Insurance producers rarely lose clients because of price alone. More often, the client simply waits a little too long for an answer. This is the story of Marcus, a good producer having a normal week, and what it reveals about insurance producer productivity. […]